Transvoice

Transvoice-header
OVERVIEW

Transvoice came to Levels to improve the UX of their products, one app, and two web portals. Josefine was part of a team that mapped out everything from how the products are currently operating, workshops on future vision, a UX Audit containing interviews, surveys, usability testing, availability testing, etc. She then collaborated on the UX for the app and portals with the team based on the findings from the audit.

CLIENT

Transvoice mediates and administers thousands of interpreting and language services per day, to state, municipality, authorities, administrations as well as private companies and organizations throughout Sweden

ROLE & DURATION
My role
UX designer

Methods
UX Audit, Wireframing

Duration
Dec 2020 - May 2021

Team
1 UX lead, 2 UX Designers, 1 UI designer

UX Audit

Transvoice-UX-Audit-Presentation-1-1
Transvoice-UX-Audit-Presentation-2-1
Transvoice-UX-Audit-Presentation-3

Impact/Effort Map

image-20

UX Wireframes - Client booking portal

Screen-Shot-2022-10-19-at-17.09.32
Screen-Shot-2022-10-19-at-17.22.30

UX Wireframes - Interpreter App

Screen-Shot-2022-10-19-at-20.22.47

UI - Interpreter App

screens-overview

UI - Client booking Portal

screens-overview-desktop

UI - Interpreter Portal

screens-overview-interpreter